1. Information We Collect

We may collect the following types of information:

1.1. Personal Information Provided by You

• Full name, company name, job title

• Email address, phone number

• Billing and payment details

• Project-related files, content, or instructions

1.2. Automatically Collected Information

When you access our website or services, we may collect:

• IP address, browser type, device information

• Usage data (pages visited, time spent, navigation)

• Cookies and tracking technologies

1.3. Third-Party Data

• Data provided by third-party platforms (e.g., Google Analytics, CRM, or marketing tools)

• Publicly available information relevant to our services

2. How We Use Your Information

Your data may be used for the following purposes:

• To deliver and improve our services

• To communicate with you regarding projects, proposals, and support

• To process payments and manage billing

• To provide marketing updates, newsletters, or offers (with consent where required)

• To comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

• We use cookies, tracking pixels, and similar technologies to improve website performance, analytics, and user experience.

• You can control or disable cookies in your browser settings. Please note that some features may not function properly if cookies are disabled.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share information in the following circumstances:

• Service Providers: With trusted partners (e.g., hosting, payment processors, email providers) for service delivery.

• Legal Obligations: When required by law, court order, or government authorities.

• Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Storage & Security

• Your data is stored securely on servers located in the United States.

• We implement administrative, technical, and physical safeguards to protect against unauthorized access, alteration, or disclosure.

• Despite our efforts, no system can be guaranteed 100% secure.

6. Data Retention

• We retain personal information only for as long as necessary to fulfill contractual, business, or legal obligations.

• Once no longer needed, data will be securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have rights under GDPR (Europe) or CCPA (California), including:

• Right to Access: Request a copy of your personal data.

• Right to Rectify: Correct inaccurate or incomplete data.

• Right to Delete: Request deletion of your personal data (subject to legal and contractual obligations).

• Right to Restrict Processing: Limit how your data is used.

• Right to Opt-Out: Decline marketing communications at any time.

To exercise these rights, please contact us at: info@flex-webservice.com.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will take steps to delete it immediately.

9. International Data Transfers

If you are accessing our services from outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to such transfers in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or privacy practices. Updates will be posted on this page with the “Effective Date” indicated.

12. Contact Information

If you have any questions, requests, or concerns about this Privacy Policy, please contact us:

Flexweb LLC
📍 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801
📧 info@flex-webservice.com
📞 +1 419 484 0942